Privacy Policies

Privacy Policies privacy policy

Responsible management of personal data is a priority for the 247Pharmacia online pharmacy. We want you to know what information we collect and how we use it. We have taken technical and organizational measures to ensure that the privacy policy is respected by us and by our external service providers.

Basically, the use of our website is possible without providing personal information. To make special services of our company accessible through our website, the processing of personal data may be necessary.

We reserve the right to modify this privacy policy from time to time to ensure that it complies with applicable legal requirements or to make changes to our services in the privacy policy. Your visit will then be subject to the updated privacy policy.

1. Definitions
The privacy policy of the 247Pharmacia online pharmacy uses the terminology established by European legislation when the General Data Protection Regulation was published.

1.1 Personal data

Personal data is information relating to an identified or identifiable natural person (hereinafter referred to as the “data subject”). A person is considered to be identified, directly or indirectly, in particular by means of assignment to an identifier such as a name, an identification number, location data, to an online identifier or to one or more particular characteristics which reflect the physical, physiological, genetic, mental, economic, cultural or social identity of that identifiable natural person. Please note that some of this data relates to your health, i.e. special data. You are aware that this is partly a release from the confidentiality of the pharmacist,

1.2 Person concerned

The data subject is any identified or identifiable natural person whose personal data is processed by the controller.

1.3 Treatment

The processing of each operation carried out with or without the help of automated processes or such a number of processes associated with personal data such as the collection, organization, disposal, storage, adaptation or modification, extraction, viewing, use, disclosure by submission, dissemination or other form of provision, reconciliation or association, restriction, erasure or destruction.

1.4 Limitation of processing

Restriction of processing is the marking of stored personal data with the aim of limiting their future processing.

1.5 Pseudonymization

Pseudonymization is the processing of personal data in a way in which personal data can no longer be assigned to a specific subject without the aid of additional information, provided such additional information is kept separately and the technical and organizational measures are in place. to ensure that personal data not assigned to an identified or identifiable natural person.

1.6 Data controller

The controller is the natural or legal person, public authority or body which, alone or in concert with others, decides on the purposes and means of processing personal data. When the purposes and means of such processing are determined by Union law or the law of the Member States, the controller or the specific criteria for his appointment may be provided for by Union law or the national law.

1.7 Subcontractor

The processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

1.8 Addressees

The recipient is a natural or legal person, agency, or other entity to whom personal data is disclosed, whether or not it is a third party. However, authorities likely to receive personal data under Union or national law in relation to a particular task are not considered to be beneficiaries.

1.9 Third parties

Third parties are natural or legal persons, the public authority, a body or body other than the data subject, the controller, the processor and the persons who are authorized under the direct authority of the controller or the processor to process the data. personal.

1.10 Consent

Consent is voluntary in any particular and unequivocal case issued by the way subject to the current data expression of the will in the form of a declaration or other recognizable positive act.

We collect, process and use your personal data only if you have already consented or if this is permitted by law or if we are legally obliged to do so. If the use of anonymized or pseudonymous data is sufficient for the stated purpose, we will limit ourselves to the collection and use of this data. We can only collect, store and process your personal information, if you are our customer or want to be, and here for the sole purpose of your reservation medication, to answer your questions and process your messages and / or in the purpose of Preparation of your loyalty card.

2. Collection of general data and information

The provider of the pages automatically collects and stores information in server log files, which your browser automatically transmits to us. Those are:

Browser type and browser version
operating system used
Referrer URL
Hostname of the accessing computer
Time of the server request
This data cannot be assigned to specific people. A merge of this data with other data sources will not be performed. We reserve the right to verify this data retrospectively, if we become aware of specific indications for illegal use.

3. Affected rights
3.1 Right of confirmation

Each data subject has the right to ask the controller for confirmation of the processing of personal data concerning him. If a data subject wishes to use this right of confirmation, he or she can contact our data protection officer or another employee of the controller at any time.

3.2 Right to information

Any person concerned by the processing of personal data has the right at any time to obtain from the controller free information concerning the personal data stored about him and a copy of this information. If a data subject wishes to exercise this right of rectification, they can contact our data protection officer at any time.

3.3 Right of withdrawal (right to be forgotten)

Anyone involved in the processing of personal data must demand that the person responsible that the personal data concerning them will be erased immediately, unless one of the following reasons is met and in so far as the processing is not necessary the right:

Personal data has been collected or processed for other purposes for which it is no longer necessary. The interested party must withdraw their consent to the processing in accordance with Article 6 paragraph 1 point DS-OGM or Article 9 2 point supported DS-OGM, and there is a lack of legal basis for the treatment otherwise ….; The data subject in accordance with Art. 21 par. 1 DS-OGM object to the processing, and there is no overriding legitimate reason for the processing before, or the person acting in accordance with art. 21, s. 2 DS-OGM opposition to Processing; The personal data has been processed unlawfully; The deletion of personal data is necessary for compliance with a legal obligation under Union law or the law of the Member States, about the load or whether the personal data in relation to information society services offered in accordance with art. 8, s. 1 DS-OGM were collected.

3.4 Right to restriction of processing

Anyone affected by the processing of personal data has the right to demand that the controller limit the processing if one of the following conditions applies:

The accuracy of the personal data is contested by the data subject for a period of time allowing the controller to verify the accuracy of the personal data; The processing is unlawful, the data subject refuses to delete the personal data and requests the restriction of the use of personal data; The controller no longer needs the personal data for processing purposes, but the data subject requires them to assert, exercise or defend their rights; The data subject objects to the processing according to Article 21 (1) DS-GVO and it is not yet clear whether the legitimate reasons of the responsible person are more important than those of the data subject.

3.5 Right to data portability

Anyone concerned by the processing of personal data has the right to receive personal data concerning them in a structured, common and machine-readable format. It also submit these data to another charge without being hampered by those responsible, whose personal data has been provided, the right, provided that the processing on the consent in accordance with Article. 6 par. 1 point a DS-GMO or art. 9 par. 2, point a DS-OGM or a contract in accordance with Art. 6, s. 1, point b DS-OGM on the basis and carried out the transformation using automated processes, provided that the processing is not necessary for the performance of a task that is in the public interest or in the exercise of public authority,

In addition, the data subject 1 DS-OGM has in the exercise of their right to data portability according to Art. 20 par. To obtain that personal data is transferred directly from one charge to a different charge, if this is technically possible and if the law does not affect the rights and freedoms of others.

3.6 Right to object

Anyone involved in the processing of personal data has the right, for reasons arising from their specific situation at any time to the processing concerning them of personal data carried out on the basis of art. 6 par. 1 letter e or f DS OGM Objection.

Pharmacy in Europe = Pharm process personal data in case of objection not less than compelling legitimate grounds for the processing which outweigh the interests, rights and freedoms of the data subject, or the processing is for the establishment, exercise or defense of legal claims.

3.7 Automated decisions in individual cases, including profiling

Any person affected by the processing of personal data has the right not to be the subject of a decision based solely on automated processing, unless the decision (1) is necessary for the conclusion or execution of ” a contract between the data subject and the controller, or (2) is carried out with the express consent of the data subject on the basis of the laws of the Union or the Member States, which is chargeable, is permitted and this project of law contains adequate measures to protect the rights and freedoms and the legitimate interests of the data subject or (3),

3.8 Right to revoke data protection consent

Anyone affected by the processing of personal data has the right to withdraw their consent to the processing of personal data at any time.

Users have the right, upon request, to receive free information about the personal data that we have stored about them. In addition, users have the right to correct inaccurate data, revoke their consent, block and delete their personal information, and lodge a complaint with the relevant regulatory authorities in the event of unlawful processing.

3.9. right of appeal

If you agree to unlawful data processing, you have the right to lodge a complaint with the competent supervisory authority.

4. Contact on the website
Due to legal requirements, the 247Pharmacia pharmacy website allows rapid electronic contact with our company as well as direct communication by e-mail. If you contact us by e-mail or via a contact form, the personal data transmitted will be automatically stored. These voluntarily submitted personal data will be stored for the purpose of processing or contacting the data subject. A transfer of this personal data to third parties does not take place.

5. Legal basis for data processing
Article 6 (1) (a) of the GDPR constitutes the legal basis for processing operations requiring the consent of a specific processing purpose. If the performance of a contract, the contracting party is the person, requires processing is based on Article. 6 par. I b DS GMO. The same applies to processing operations for the implementation of pre-contractual measures. Unless we are subject to a legal obligation by which processing of personal data is necessary, the 6 paragraph processing is based on Article .. I c DS OGM. the rare processing of personal data is necessary to protect the vital interests of the data subject in accordance with Art. 6 par. I d DS GMO. Ultimately could processing operations on art. 6 par.

6. Deletion and blocking
The data controller processed and stores the personal data of the data subject only for the period of time necessary to achieve the storage purpose or if this is permitted by European directives and regulations or donors. other legislators in laws or regulations to which the data controller was intended.

7. Cooperation with
processors and third parties Unless we (order processors or third parties) disclose information to other parties in the course of our processing, passing it on or providing access to the data, this is fact that on the basis of a legal license, you have accepted a legal obligation provided or based on our legitimate interests (eg use of agents, web hosts, etc.). Unless we in the so-called third-party data processing based. Delegate “employment processing contract”, this is done on the basis of art. 28 DSGVO.

8. Transfers to third countries
Unless we are processing the data in a third country, or this is done to third parties in connection with the use of third party services or disclosure, or transfer of data, this is done only when there is to fulfill our contractual obligations (before) based on your consent, due to a legal obligation or based on our legitimate interests. Subject to legal or contractual licenses, process or leave the data to us in a third country only in the presence of the special requirements of art. 44 and following. From the DSGVO process. that the processing is, for example, on the basis of special guarantees or compliance with officially recognized special contractual obligations.

9. Cookies
We use so-called cookies. Cookies are alphanumeric identifiers which are either temporarily stored in memory and are deleted when you close your browser (“session cookies”) or be kept for a longer period in your storage medium (“persistent cookies”) We use session cookies to maintain connection while visiting our website. Persistent cookies are only used to make our offer for you as needed and comfortable and to make it easier for you to use our services by not re-entering certain information repeatedly and used promptly to our offer. The lifespan of permanent cookies is from a few days to a maximum of one year.

Your browser settings allow you to reject cookies, delete them from your computer, block them or activate the functionality that you will always be asked to set a cookie. Accepting cookies is not necessary to visit our website. We point out, however, that some functions of our website can only be used to a limited extent, in particular the “drug reservation” functionality cannot be used.

Here is an example of disabling cookies:

Example in Internet Explorer browser:

Open Internet Explorer.
In the “Extras” menu, select “Internet Options”
Click on the “Confidentiality” tab
You can now define whether cookies should be accepted, selected or rejected
With “OK” you confirm your attitude
Example on the Firefox browser:

Open the Firefox browser.
In the “Extras” menu, select “Settings”
Click on the “Privacy” tab
In the drop-down menu, select “Create personalized settings”
You can now choose to accept or not cookies, for how long you want to keep these cookies and, as an exception, you can add to which websites you want or never want to use cookies.
With “OK” you confirm your attitude.
Example in the Safari browser:

Open the Safari browser.
In the function bar, select “Settings” (pictogram: gray gear in the upper right corner) and click on “Confidentiality”.
Under “Accept cookies” you can decide if and when Safari will accept cookies from websites. For more information, click Help (?).
If you would like to receive more information about the cookies stored on your computer, click on “Show cookies”.
10. Google Analytics web analytics
This site uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). The use is made on the basis of Art.6 para. 1 sentence 1 lit. f. DSGVO. Google Analytics uses “cookies”, text files stored on your computer which enable the use of the website to be analyzed. The information generated by the cookie about your use of the website, such as

Type of browser / version,
operating system used,
referrer URL (the page previously visited),
host name of the accessing computer (IP address),
time of the server request,
are generally transmitted to a Google server in the United States and stored there. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data. We have also extended the code “anonymizeIP” on this site to Google Analytics. This ensures that your IP address is hidden so that all data is collected anonymously. In exceptional cases, the full IP address will be sent to a Google server in the USA and shortened there.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity and provide the site operator with other services related to the use. website and internet usage. You can prevent the storage of cookies by a corresponding setting in your browser software; However, we remind you that in this case you may not be able to use all the functions of this website to their full extent.

You can also prevent the data generated by cookies and related to your use of the site (including. Your IP address) Google and the processing of this data by Google, by downloading the browser plug-in available at the following link and installing: You can also add-on browser, especially in browsers on mobile devices, you can avoid detection by Google Analytics also by clicking on this link. It will set an opt-out cookie, which prevents the future collection of your information while visiting this site. The opt-out cookie is only valid in this browser and only for our site and is stored on your device. If you delete cookies in this browser, you must reset the opt-out cookie. [Note.

We continue to use Google Analytics to analyze Double-Click and AdWords data for statistical purposes. If you don’t want to, you can turn this off via Preferences for Ads Manager (

Learn more about privacy as part of Google Analytics you can find on the Google Analytics Help Center (

You have the option of preventing the future acquisition of your data when you visit this website by clicking on the activation of an opt-out cookie on the following link: Deactivate Google Analytics.

11. Google Maps
We use Google Maps to visually represent geographic information. When you use Google Maps and data on the use of the functions of Google Maps are applied by Google, processed and used. For more information on data processing by Google, please see here: Google Privacy Policy. In the privacy center, settings can be changed. By using our service, you consent to the collection, processing, and use of data automatically collected by Google Inc, which representatives and others agree to. You can find the Google Maps Terms of Service under “Google Maps Terms of Service”.

12. Notes to the newsletter
Conditions on this site the possibility to subscribe to a newsletter, is, we clarify with the following instructions regarding the content of this newsletter as well as the application, dispatch and method of statistical analysis and your right of appeal. By subscribing to our newsletter, you agree to the receipt and the procedures described.

12.1 Content of the newsletter

We send newsletters, e-mails and other electronic notifications with advertising information (the “Newsletter”) only with the consent of the recipient or a legal permit. When, in the context of an application whose content is rewritten specifically for our newsletter, they are decisive for the consent of the users. Plus, our newsletter information on diseases, drugs, and the latest pharmacy industry news included.

12.2 Connection information

To subscribe to the newsletter, all you have to do is enter your e-mail address.

12.3 Double registration and registration

Subscription to our newsletter is done according to a so-called double opt-in procedure. that After registration you will receive an email asking you to confirm your registration. This confirmation is necessary so that no one can register with external e-mail addresses.

The newsletter subscription will be recorded in order to prove the registration process in accordance with legal requirements. This includes the storage of the connection and the confirmation time, as well as the IP address.

12.4 Statistical Survey and Analysis
Newsletters contain a so-called “web beacon”., That a pixel sized file which is accessed when opening the newsletter from the server. In the course of researching technical information, such as information about the browser and your system, as well as your IP address and time of the call is collected. This information is intended for the technical improvement of services on the basis of technical data or target groups and their reading habits by polling places (which can be determined using the IP address are) or access times.

Among the statistical surveys also includes determining whether the newsletter to open when they are opened and which links are clicked. This information can in fact be associated with each newsletter recipient for technical reasons. However, it is not our desire to observe individual users. The evaluations serve to send much more to recognize the reading habits of our users and to adapt our content for the different or different contents according to the interests of our users.

5.12 Withdrawal

You can unsubscribe at any time from receiving our newsletter, that is, Their consent revoked. To turn off at the same time your consent to shipping and statistical analyzes. Unfortunately, a separate withdrawal from the shipment or statistical analysis is not possible.

A link to the newsletter cancellation can be found at the end of each newsletter.

13. Customer card
If you would like to prepare a customer card with us, which offers the advantages described, we collect and process the following information: your name, first name, postal address, e-mail address and telephone number and, if applicable , your fax number and your date of birth as well as the date planned for the collection of your customer card.

Please note that it is for these data about your health problems that 9 paragraph 1 DSGVO as special personal data under art. Increased protection. We satisfy by choosing a particular encryption system. To inform you about the status of your reservation and / or their particular characteristics of the product ordered, we will communicate with you using your specified contact details (e-mail, telephone, SMS).

The collection, processing and use of your data is only encrypted using SSL, TLS, RSA, AES, SHA. This encryption mechanism enables the continuous flow of data over the Internet between the server and the browser to be encrypted to prevent a user from “eavesdropping and reading.” You can recognize a secure SSL connection, among other things, a note next to the URL bar of your browser. This does not apply if you contact us on their own initiative by e-mail. You are personally responsible for taking appropriate measures in order to transmit your data securely and protected against access by unauthorized third parties.

14. E-mail Communication
If you send us an e-mail, we collect and process the personal data they provide to us in the e-mail. This can for example be your first name, your last name, your address, your telephone number, your e-mail address and the content of your message or in the event that this data contains personal information. This is done to be able to communicate with you if you have contacted us, for example, Answering your questions, processing orders or providing necessary information to you.

Please note that it is for the data to your health that you provide us with specific personal data within the meaning of art. 9, s. I DGSVO. Please take special measures due to data protection requirement to protect data on transport in particular.

15 data transmission
Your personal data will only be transmitted and transferred if it is absolutely necessary for the purpose of processing your medication reservation, communication with you and to invest a customer card, or you have already consented.

For the purpose of processing these services – in particular the transport of your reservation of medicines – the service providers that we use receive the necessary data. The data so on given may be used by our service only to fulfill what we specify obligations under an agreement on the order data agreement in accordance with Art.28 Para. III DGSVO. Any other use of the data is not permitted. Data processing takes place exclusively on the territory of the Federal Republic of Germany, in a member state of the European Union or in a state party to the Agreement on the European Economic Area. Your data will be deleted immediately after successful submission.

Subject to the above provisions, your personal data will under no circumstances be disclosed or disclosed to third parties without your consent and without your consent for advertising or marketing purposes or for other purposes. This will only apply if we are required by law or due to official order, in particular in the event of legal proceedings or for the purposes of preventing danger, to hand over the data.

16. Facebook
On our website, the pixel from the social network Facebook (Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland) is used. Facebook Pixel is JavaScript code used to send anonymous usage data to Facebook for analysis and marketing purposes. If you wish to opt out of using Facebook’s Custom Audiences, you can do so at For this you must be logged in to Facebook. For more information on how to define your ad on Facebook, see

Our website uses so-called social plugins from the social network (“Facebook”). Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. Detailed information on the functions of the various plug-ins and their appearance can be found at the following website: The plugins are recognizable by one of the Facebook logos (white “f” on a blue tile or a “thumbs up”) or are marked with the addition of “Facebook Social Plugin”. Websites on our website that contain Facebook social plugins connect directly to Facebook’s servers through your browser when you open them.

On Facebook, information is transmitted that the page with the social plug-in of our website was called up by you.

As long as you are logged in at the moment on Facebook, visit our pages and all your interactions related to social plug-ins (for example, clicking on the “like” button, creating a comment, etc.) associated with your Facebook profile and stored on Facebook be. Even if you don’t have a Facebook profile, you can’t rule out that Facebook will store your IP address. The purpose and scope of data collection and further processing and use of data by Facebook, and your rights and ways to protect your privacy, please see Facebook’s privacy policy: http: // There you will also find an overview of the settings options of your personal Facebook profile for the protection of your privacy and your associated rights.

To prevent Facebook from associating the above information with your stay on our website, log out of Facebook before visiting our page if you are a Facebook member. In order to prevent the general access of Facebook to your data on our and other sites, you can Facebook social plugins by an add-on for your browser, for example with the “Facebook Blocker” under exclude.

17. Use of YouTube videos
If necessary (eg on the blog), videos from YouTube operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”) are integrated on our site. Web. We embed videos in “advanced privacy mode”, which initially only sends your IP address to a Google server (such as the US) to display a preview image. It is only when you click on the video that the content will be displayed and managed via a Google cookie. The purpose and scope of the data collection and the further processing and use of the data by Google, as well as your rights in this regard and the options for protecting your privacy can be found in the privacy policy of Google .

18. Twitter buttons
If you find Twitter buttons on this site, please note the following:

This site uses buttons from the Twitter service. These buttons are provided by Twitter Inc., 795 Folsom Street, Suite 600, San Francisco, CA 94107, USA. They can be recognized by terms such as “Twitter” or “episode” associated with a motionless blue bird. Using the buttons, it is possible to share a post or a page of this offer on Twitter or to follow the provider on Twitter.

When you visit a web page containing such a button, the browser establishes a direct connection with Twitter’s servers. The content of the Twitter buttons is transmitted by Twitter directly to your browser. The site operator therefore has no influence on the amount of data collected by Twitter using this plug-in and informs users according to their level of knowledge. After that, only the user’s IP address, the URL of each web page when the button is received, but not used for any purpose other than the appearance of the button.

More information can be found in Twitter’s privacy policy at

19. Using a Pinterest pin-it button
If you can find Pinterest pin-it buttons on this site, please note the following:

On this website is the “pin it” button for the social network Pinterest, which is operated by Pinterest, Inc. – located at 808 Brannan St, San Francisco, CA 94103, USA. By using the “pin” button, Pinterest receives the information that you have visited on this site. If you are logged in to your Pinterest account during this time, Pinterest may also associate your visit with your Pinterest account. By clicking on the “Pin it” button, you transmit the data to Pinterest, which is stored on servers (in the United States). If you want to prevent this, you must log out of your Pinterest account before clicking the “Pin it” button. To protect your privacy, please review more details on data collection or processing and

20. Google+ button
If there are Google+ buttons on this site, please note the following:

This site uses the “+1” button on the Google Plus social network operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States (“Google”). The button is recognizable by the sign “+1” on a white or colored background.

When you visit a web page containing such a button, the browser establishes a direct connection with Google’s servers. The content of the “+1” button is transmitted by Google directly to its browser and incorporated by it on the site. The website operator therefore has no influence on the amount of data that Google collects with the button. According to Google, no personal data is collected without a click of the button. Only logged in members, this data, including the IP address, collected and processed.

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